Frequently Asked Questions
Do you offer services beyond products?
Phresh Ingredient is a creative platform. I help people, brands, and communities tell their stories through thoughtful design, visual production, and storytelling.
What kind of work do you do?
I bring ideas to life through creative direction, marketing strategy, and visual storytelling. Every project is about turning your vision into something meaningful and memorable.
How can I book a session or collaboration?
Simply use the booking form or email me directly at phreshingredient@gmail.com. We’ll start with a conversation about your story and goals.
Do you accept returns or exchanges?
All sales are final. We do not accept returns, exchanges, or cancellations. Please review your order carefully before completing checkout.
How long does production take?
Each order is made with care. Please allow 4–6 weeks for production before your order ships. Your patience allows us to create something special just for you.
What shipping options do you offer?
We ship with USPS domestically and internationally. Rates are calculated per order and per item at checkout.
How long will it take to receive my order?
After the 4–6 week production period, domestic shipping typically takes 3–5 business days. International shipping can take 7–21 business days, depending on location.
Can I update my order after placing it?
Because all sales are final, we cannot make changes once an order is placed. Please double-check all details before completing your purchase.